ERS Member Services can be contacted in the following ways

• Click here to visit our FAQs or our central Knowledge Base
  

• ERS Customer Services - 0844-CALL-ERS [2255-377]
  

• Minicom/TTY/Textphone - 0844-CALL-TTY [ 2255 889]
  

• Connect to any ERS Operators when making a relay call and ask for your call to be transferred to the Customer Services.
  

• ERS Fax Service - 0844-FAX-2-ERS [0844-3292-377]
  

• Online Support Form
  

• SMS us on 07624-811-672 from your registered mobile number and include your ERS username.
  

For example:

ERS USERNAME Hello, how much do I owe?

Correspondence Centre

The address is:

ERS Customer Services

ERS Postal Services

PO Box 480

Sevenoaks

TN13 9JY